Challenge
- Significantly reduce document preparation time and improve quality
- Maintain compliance
- Launch with a suite of documents.
- Identify areas applicable for templated advice
- Build logic around each decision point
- Be sensitive to gender, marital status and number of recipients of the advice.
Solution
- Build a bespoke solution leveraging templating expertise
- Develop a module for handling appropriate responses to recipients cognisant of to whom we were addressing.
- Consider maintenance aspects when looking to create a MVP (Minimum Viable Product) leveraging as much online technology as possible
Outcome
- Time to prepare Financial Planning advice was reduced from hours to minutes and the quality of the statement of advice was far superior.
- The advice was personalised and referred back to the guidance provided by the person seeking advice.